Refund Policy
Last updated: March 2025
Service Assistance Guidelines
Energy Bridges LLC provides utility payment assistance and support services. Fees for applicable services, if any, are disclosed before you proceed. We encourage customers to review all details before requesting assistance.
Refund Requests
If you believe you are entitled to a refund for a service fee, please contact our support team as soon as possible with details about your request. Refund eligibility depends on the nature of the service provided.
Resolution Process
Our team reviews each refund request individually and works to resolve concerns fairly and promptly. We will keep you informed throughout the review process.
Customer Support Information
For refund requests or questions about this policy, call Energy Bridges LLC at 833-329-5791 or reach us through our Contact Us page.
Contact Information
Questions? Contact Energy Bridges LLC at 855-302-8743 or through our Contact Us page.
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